OUR STORY

Zenky Racing was created at the end of 2007. Our objective is to offer at affordable prices Gentlemen Drivers accessories that improve the behavior of vehicles intended for the track.

 

We are located in Taiwan and we export our products all over the world.

 

After more than 12 years of service, our skype phone number has decided to retire well. French skype numbers are reserved for French residents only.

It had been a while since, despite everything, our number was still valid!

 

Now, there is no way to make it work.

So I reactivate the contact via our Facebook page, which has nicely changed contacts between page owners and their customers.

 

So if you have any questions, don't hesitate to come and chat on our Facebook page!

CONTACT US

Please read the product descriptions carefully before ordering. We document our product sheets as much as possible with quality images and videos.

 

All the products presented are our products and the images are taken in our studio.

 

Since January 1, 2016 our prices no longer include shipping costs. Our prices are inclusive of VAT, you will not have to pay customs fees and VAT when your package arrives.

 

When placing your order, check your delivery and billing addresses.

Also check that you will be able to consult emails at the address indicated when placing the order.

Check that your telephone number is correct and that you will be reachable in the event of a delivery problem.

 

We deliver to USA, Canada, United Kingdom, Rep. of Ireland. If you are not in one of these countries, head to our French-speaking site: http://www.zenky-racing.com

Please read the product descriptions carefully before ordering. We document our product sheets as much as possible with quality images and videos.

 

All the products presented are our products and the images are taken in our studio.

 

Since January 1, 2016 our prices no longer include shipping costs. Our prices are inclusive of VAT, you will not have to pay customs fees and VAT when your package arrives.

 

When placing your order, check your delivery and billing addresses.

Also check that you will be able to consult emails at the address indicated when placing the order.

Check that your telephone number is correct and that you will be reachable in the event of a delivery problem.

 

We deliver to USA, Canada, United Kingdom, Rep. of Ireland. If you are not in one of these countries, head to our French-speaking site: http://www.zenky-racing.com

Our deliveries are made by DHL. DHL is an Express shipping company. You will receive a tracking number by email as soon as we have shipped your package.

The delivery time is 1 to 2 working days.

The delivery time is 3 to 5 working days.

 

Since January 1, 2016 our prices no longer include shipping costs. Our prices are inclusive of VAT, you will not have to pay customs fees and VAT when your package arrives.

Delivery is free to the following countries:

 

Andorra, Austria, Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey, Hungary, Iceland, Ireland (Rep), Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta , Monaco, Netherlands, Norway, Poland, Portugal, Czech Republic, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Vatican

 

If you have a problem with your Delivery, contact DHL with the tracking number we sent you by email:

 

SHIPPING

 

PAYMENT

 

All our payments are provided by the company Paypal:

  • Paypal is a secure payment company.

  • Paypal allows you to pay by credit card on our site.

  • Paypal fees are included in our rates.

  • When placing your order, check your Paypal delivery and billing addresses.

  • Check that you will be able to consult the emails on the Paypal email address indicated when placing the order.

  • Check that the telephone number is correct and that you will be reachable in the event of a delivery problem.

 

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If you have a problem with your payment:

  • Please contact Paypal by phone via your account.

  • Log in and then click on "help" at the top right, then "Call us", in the middle on the left.

  • Dial the displayed telephone number and note the code valid for 60 minutes.

 

WARRANTY

All Zenky Racing products are guaranteed for 1 year.

All Zenky Racing shock absorbers are guaranteed for 2 years.

 

Our products are not approved on the open road. Check with the competent authorities to find out if you can drive with one of our products on an open road.

 

If you have damaged or broken your product during assembly, the warranty will not apply.

 

If you have any concerns with a Zenky Racing product, please contact us by email at zenkyracing@gmail.com

  • Give as much detail as possible, photos and videos are welcome.

  • Once the problem has been identified, we will confirm the return (to France) of your product.

  • After study, if the problem actually comes from a manufacturing defect we will proceed to an exchange.

  • We will send you a discount code which will allow you to re-order the products on our site, your guarantee time will start from zero.

 

We will reimburse the return costs via Paypal as soon as the problem is resolved.

We do not give advice for assembly, our products being standard. If necessary, do not hesitate to call on a professional who will be able to install our products correctly.

F.A.Q.

 

Are delivery costs free?

Shipping costs are free in most of European countries and Japan as well. Complete list of countries where delivery is free .

We make every effort to have the lowest delivery costs in other countries.

 

Do we need a PayPal account to make a Zenky Racing purchase?

Absolutely not ! When you have finished filling your basket, simply click "pay with PayPal".

A new window will open. You can then click on "Pay by debit or credit card".

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

What are the parts used for?

The parts are intended for competition use only. They are not homologated on the road.

To view our guarantees, go here.

 

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© 2019 Zenky Racing