OUR STORY

Zenky Racing a été créé fin 2007. Notre objectif est de proposer à des Gentlemen Driver , à des prix abordables, des accessoires qui améliorent le comportement de véhicules destinés à la piste.

Nous sommes situés en France et à Taiwan afin de pouvoir exporter nos produits dans le monde entier.

 

After more than 12 years of service, our skype phone number has decided to retire well. French skype numbers are reserved for French residents only.

It had been a while since, despite everything, our number was still valid!

 

Now, there is no way to make it work.

So I reactivate the contact via our Facebook page, which has nicely changed contacts between page owners and their customers.

 

So if you have any questions, don't hesitate to come and chat on our Facebook page!

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CONTACT US

Merci de bien lire les descriptifs produits avant de commander. Nous documentons autant que possible nos fiches-produits avec des images et vidéos de qualité.

Tous les produits présentés sont nos produits et les images ont été réalisée dans notre studio.

Depuis le 1er janvier 2016 nos tarifs n'incluent plus les frais de port. Nos tarifs restent TTC, vous n'aurez pas à payer de frais de douane et de TVA à l'arrivée de votre colis.

Lors du passage de votre commande vérifiez bien vos adresses de livraison et de facturation.

Vérifiez également que vous serrez en mesure de consulter les mails sur l'adresse indiquée lors du passage de la commande.

Vérifiez que votre numéro de téléphone est bien correct et que vous serez joignable en cas de problème de livraison.

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Nos livraisons vers la France sont assurées par DPD.
Les livraisons vers l'Europe et les DROM-COM sont assurées par La Poste | Colissimo.
Vous recevrez un numéro de suivi par mail dès que nous aurons expédié votre colis.

Les commandes sont expédiées tous les vendredis (sous réserve de stock disponible)


Délais de livraison :

France : 2 à 5 jours ouvrés
DROM-COM: 11 à 14 jours ouvrés
Europe : 3 à 7 jours ouvrés

 

SHIPPING

 

PAYMENT

 

All our payments are provided by the company Paypal:

  • Paypal is a secure payment company.

  • Paypal allows you to pay by credit card on our site.

  • Paypal fees are included in our rates.

  • When placing your order, check your Paypal delivery and billing addresses.

  • Check that you will be able to consult the emails on the Paypal email address indicated when placing the order.

  • Check that the telephone number is correct and that you will be reachable in the event of a delivery problem.

 

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If you have a problem with your payment:

  • Please contact Paypal by phone via your account.

  • Log in and then click on "help" at the top right, then "Call us", in the middle on the left.

  • Dial the displayed telephone number and note the code valid for 60 minutes.

 

WARRANTY

All Zenky Racing products are guaranteed for 1 year.

All Zenky Racing shock absorbers are guaranteed for 2 years.

 

Our products are not approved on the open road. Check with the competent authorities to find out if you can drive with one of our products on an open road.

 

If you have damaged or broken your product during assembly, the warranty will not apply.

 

If you have any concerns with a Zenky Racing product, please contact us by email at zenkyracing@gmail.com

  • Give as much detail as possible, photos and videos are welcome.

  • Once the problem has been identified, we will confirm the return (to France) of your product.

  • After study, if the problem actually comes from a manufacturing defect we will proceed to an exchange.

  • We will send you a discount code which will allow you to re-order the products on our site, your guarantee time will start from zero.

 

We will reimburse the return costs via Paypal as soon as the problem is resolved.

We do not give advice for assembly, our products being standard. If necessary, do not hesitate to call on a professional who will be able to install our products correctly.

F.A.Q.

 
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Are delivery costs free?

Shipping costs are free in most of European countries and Japan as well. Complete list of countries where delivery is free .

We make every effort to have the lowest delivery costs in other countries.

 

Do we need a PayPal account to make a Zenky Racing purchase?

Absolutely not ! When you have finished filling your basket, simply click "pay with PayPal".

A new window will open. You can then click on "Pay by debit or credit card".

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

What are the parts used for?

The parts are intended for competition use only. They are not homologated on the road.

To view our guarantees, go here.